Solution & Platform Integration
TWC’s implementation of a Service Management platform is one of the key steps on the journey to digital service management. Organisations often struggle to redefine existing processes, redeploy resources and have the right set of skills required for the ongoing management and optimisation of the platform.
TWC provides a three-step program of Plan, Optimise and Run to assist organisations in both making the transition to a new highly optimised platform and to handle the ongoing steady state, day-to day operations.
Platform Management solutions assist clients in achieving all this and much more.
Our years of experience in service management, backed by our technical expertise, helps clients to continuously strategise and optimise increasingly complex and dynamic business services, processes, and relationships.
Richard M. Nixon
UK HEAD OFFICE:
32-34 Station Close
344 Grove Street
Jersey City, NJ 07304
HONG KONG OFFICE:
148 Des Voeux Road
Central, Hong Kong