ISO-Certified
IT Support for Law Firms & Legal Service Providers
🏆 Among the Top IT Consultants for Legal Firms in the United Kingdom (Clutch.co)
🏆 Trusted by London’s Leading Legal Market Brands
✅ Premium Partner of CISCO, MICROSOFT & EE
✅ 30-minute London on-bike response IT expert squad
✅ Industry-leading SLA within 10 minutes
✅ Seamless Legal IT Transition Guarantee
✅ CSAT Score: 96.4 | NPS Score: 76
ISO-Certified
IT Support for Law Firms & Legal Service Providers
🏆 Among the Top IT Consultants for Legal Firms in the United Kingdom (Clutch.co)
🏆 Trusted by London’s Leading Legal Market Brands
✅ Premium Partner of CISCO, MICROSOFT & EE
✅ 30-minute London on-bike response IT expert squad
✅ Industry-leading SLA within 10 minutes
✅ Seamless Legal IT Transition Guarantee
✅ CSAT Score: 96.4 | NPS Score: 76
300+ London businesses HAVE PUT THEIR trust IN US.
In the legal profession, where client confidentiality, regulatory compliance, and uninterrupted service delivery are non-negotiable, TWC IT Solutions delivers ISO-certified IT support purpose-built for solicitors, barristers’ chambers, and legal service providers. From managing secure document storage and legal practice management systems to enabling remote court hearings and confidential client communications, we provide the robust infrastructure and specialist expertise required to safeguard sensitive data, ensure operational continuity, and maintain full alignment with SRA, GDPR, and ISO 27001 standards. Our solutions empower legal professionals to work securely, efficiently, and with absolute confidence, regardless of location or complexity.
ISO-Certified Legal IT Assurance Framework
ISO 9001
Consistency in Legal IT Service Delivery
More Info
Our ISO 9001-accredited systems ensure standardised, high-quality service delivery across all client engagements. Whether supporting document automation platforms, casework portals or remote depositions, we maintain performance consistency and operational reliability.
ISO 14001
Environmentally Responsible Legal IT Operations
More Info
Legal firms today face rising pressure to operate sustainably. Our infrastructure and data centre strategies are aligned with ESG goals and help reduce paper-based workflows, support energy efficiency, and meet client procurement standards.
ISO 27001
Data Confidentiality & Legal Cybersecurity
More Info
From client records and case files to financial disclosures and e-discovery data, we secure every aspect of your legal digital estate. Our ISO 27001-certified protocols provide encryption, access controls, secure cloud hosting and regulatory documentation for GDPR and SRA Code of Conduct compliance.
Key Benefits of Choosing TWC for Legal IT Support
Benefit #1:
Regulatory-Aligned IT Infrastructure
More Info
Our solutions are built to meet strict legal sector governance, including GDPR, SRA guidance, Cyber Essentials, and legal aid protocols, ensuring secure client data handling, audit readiness, and system resilience.
Benefit #2:
Real-Time Risk Detection & Incident Response
More Info
With continuous monitoring and our 10-minute remote SLA, we identify and neutralise risks before they disrupt your practice, whether phishing attempts, access violations, or application failures.
Benefit #3:
Tailored Infrastructure for Legal Workflows
More Info
From document management systems like LEAP and Clio, to case tracking and secure file sharing, our IT environments are optimised for legal case workflows, matter lifecycle management, and collaboration tools.
Benefit #4:
Built-In Data Recovery & Business Continuity
More Info
We ensure no data is lost and no court deadline is missed with automated backup, fast recovery, and compliant continuity protocols that safeguard critical documentation and communications.
Benefit #5:
Sustainable Legal Tech Enablement
More Info
Our cloud migration services and virtual systems reduce hardware usage, paper trails, and environmental impact, enhancing your firm’s sustainability profile and digital transformation goals.
Benefit #6:
Comprehensive Legal Data Protection
More Info
We manage the full stack: encrypted emails, mobile device controls, remote working security, and client access platforms, all underpinned by legal-grade privacy assurance and reporting.
Legal-Focused IT Services Backed by Triple ISO Accreditation
More Info
Our London-based multilingual helpdesk is on standby round-the-clock, backed by a rapid-response engineering unit ready to deploy directly to your firm or chambers.
More Info
From secure remote access to intrusion prevention systems, we deliver legal-sector-aligned cyber defence strategies, penetration testing, and access governance that exceed SRA and GDPR expectations.
More Info
We design and manage private, encrypted networks and failover internet architecture to ensure continuity during hearings, client meetings, or deadline-driven litigation scenarios.
More Info
Our experts integrate and support popular legal systems like LEAP, Clio, Proclaim, Practice Evolve, and more—ensuring seamless data sync, permissions, and workflow automation.
More Info
We implement encrypted client portals, secure document exchange platforms, and intelligent voice systems to streamline communication and ensure chain-of-custody integrity.
The TWC Advantage for Legal Professionals
✓ 10-minute SLA | 24/7‘Follow-the-Sun’ Support Model
FAQs
How quickly can you respond to IT issues in the legal sector?
We offer an industry-leading 10-minute SLA for remote response, with our London-based rapid-response unit ready to be deployed onsite within 30 minutes. Whether you’re dealing with a system crash during a hearing, a compromised email account, or a time-sensitive client matter, we act swiftly to minimise disruption and maintain your professional obligations.
Can you support hybrid working and remote legal teams?
Absolutely. We specialise in secure, scalable solutions for legal professionals working across offices, home setups, courtrooms, and client sites. Our services include VPN configuration, remote desktop access, and cloud-based document management to ensure consistent and secure access to case files and communications from any location.
Which legal software platforms do you support and integrate?
We support a wide range of legal tech platforms including LEAP, Clio, Proclaim, LexisNexis, Practice Evolve, and iManage, among others. Our team ensures seamless integration, custom configuration, user training, and technical support—maximising your firm’s productivity and workflow efficiency.
How do you ensure compliance with SRA and data protection regulations?
We implement a robust, policy-driven approach to compliance. This includes ISO 27001-aligned security frameworks, GDPR-compliant data handling, encrypted communications, multi-factor authentication, and user access controls. We also support SRA guidance on cybersecurity, helping firms meet audit standards and risk management expectations.
Will our law firm have a dedicated account manager?
Yes. Every legal-sector client is assigned a dedicated senior account manager who understands the unique requirements of legal IT environments. They will oversee your support roadmap, coordinate service delivery, and act as a single point of contact for escalations and strategy reviews.
What’s included in your legal IT support packages?
Our support packages are fully customisable and typically include 24/7 multilingual helpdesk support, advanced cybersecurity, automated backups, practice management system integration, compliance consultancy, cloud infrastructure management, and software licence administration. We tailor every plan based on your firm’s size, structure, practice areas, and client service model.
Do you serve other sectors in addition to legal?
Indeed. While TWC IT Solutions holds extensive expertise within legal services, our capabilities extend across a broad spectrum of industries. We also deliver tailored, ISO-certified IT support to recruitment agencies, financial markets, charitable organisations, retail businesses, media enterprises, and public sector bodies. Each solution is carefully aligned to meet the unique regulatory, operational, and cybersecurity requirements of the respective sector—ensuring compliance, scalability, and performance. Whether your organisation operates under GDPR, ESG, PCI-DSS, or industry-specific mandates, we provide the technological infrastructure and ongoing support required to operate with confidence and resilience.
Which areas in London do you serve?
TWC provides full coverage across City of London, Barnet, Tottenham, Harrow, Camden, Finchley, Watford, Wembley, Hendon, Edmonton, and surrounding boroughs. Our on-bike rapid response team ensures timely on-site intervention for recruitment firms throughout Greater London.
Let’s grow your business together. CONTACT US NOW.
Discover top IT resources & guides.
ISO 27001: What it is and how it protects your UK Business from Cyber Security Threats
Discover what ISO 27001 is — and how certified IT partners reduce cyber risk, ensure compliance, and protect your business with enterprise-grade security.
10 Reasons UK Businesses Should Partner with an ISO-Verified IT Provider in the AI Era
Discover 10 strategic reasons UK SME’s should partner with ISO-certified IT providers. Learn how compliance, security & AI readiness drive growth.
MOVEit Data Breach: Key Learnings and Actions for UK SME’s
The MOVEit data breach is affecting hundreds of UK businesses already. Learn everything about the MOVEit vulnerability and how protect your brand.
40 Work From Home Statistics: Essential Insights for Every UK SME
Dive into 40 eye-opening Work from Home statistics crucial for every UK SME. Discover patterns, insights, and the future of remote work!
UK Cybersecurity Report 2022
The UK Cybersecurity Report 2022 analyses the UK cyber landscape with a particular focus on the most hazardous cyber attacks that businesses encountered since 2006.
Top Cybersecurity Trends 2022-2023: 16 experts share their predictions
We asked 16 cybersecurity experts to share their 2022-2023 cybersecurity trends predictions. Find the top cybersecurity trends of 2022-2023 here.
FREE EBOOK:
UK CYBERSECURITY
REPORT 2022
✅ The 200 most significant UK cyber attacks analysed
✅ Most affected industries
✅ Types of the most commonly exposed data
✅ 13 insightful charts included
✅ 16 factors per case processed
IT Awards and Distinctions.
110+ distinctions in two years.
USA SUPPORT OFFICES:
Los Angeles
New Jersey
ASIA SUPPORT OFFICE:
Hong Kong, China
MIDDLE EAST SUPPORT OFFICE:
Dubai, UAE
UK HEAD OFFICE:
32-34 Station Close
Potters Bar
London
EN6 1TL
