Companies and organizations require a trusted Microsoft partner who can provide high-level Microsoft Teams Telephony services. Our team of Microsoft experts can implement Teams Telephony into your existing setup and transform your business phone system into an enterprise-level unified communications solution. By integrating the phone extension, you can achieve seamless collaboration with customers and colleagues, regardless of their location or device, with just a single click.
Revolutionize your communication on Microsoft Teams with one of London’s top-tier IT companies. As a Microsoft Gold Partner with extensive experience in delivering cloud-first communication services, we are experts in integrating your phone system with the Microsoft Teams productivity hub. We can help your company enhance call quality, access business applications, support remote workforces, unify communications, and deploy a cost-effective collaboration system with a flexible pricing model.
How can Microsoft Teams Telephony services help your business
300+ London businesses HAVE PUT THEIR trust IN US.
Microsoft Teams Telephony Can Boost Your UK Business
▶ Support remote workforce: As MS Teams Telephony experts, we can customize all integrations of the cloud-based platform, providing a seamless workflow to any location and device.
▶ Unify communications channels: We excel in Office 365 and Microsoft Teams, and we can combine multiple channels such as chat, video meetings, conferencing meetings, file management, and phone calls into a single unified environment.
▶ Advance call reporting: TWC Teams Telephony services help your business integrate with Microsoft Power BI for advanced business intelligence reporting and analytics to improve customer service and streamline processes.
▶ Virtual telephone system: As experts in MS Teams Telephony services, we can guide you through replacing existing telephone infrastructure and creating a new cloud-based phone system.
▶ Robust Security: Cyber security is one of our areas of expertise. We ensure your telephony system meets the highest cybersecurity measures and apply Teams Telephony security features and protocols, enabling a secure experience and encrypted calls.
▶ Optimized Customers Support: Our Microsoft Teams Telephony services can provide you with advanced insights and analytics on the performance of your call services, allowing you to optimize and deliver a highly responsive customer experience.
▶ Cloud Compliance Recording: We customize your setup to include automatic call recording for both incoming and outgoing calls, specifically for compliance purposes to provide flexibility tailored to your specific needs.
Microsoft Teams Telephony benefits
Microsoft Teams Telephony can help your business support remote work culture with an easy-to-use, scalable and work-anywhere business communications solution including a single phone number across computers, mobile devices, and desk phones.
✓ Microsoft Teams Telephony #2: Customizable Pricing Model
Microsoft Telephony Solutions allows your expenses to adjust up and down as your business grows and offers flexible packages with a shared call pool between users.
✓ Microsoft Teams Telephony #3: Unified Communication Channels
Microsoft cloud telephony, as part of the Microsoft 365 suite, is an all-in-one platform that empowers your teams to efficiently manage their daily work and seamlessly connect with customers, suppliers, partners, and colleagues with
one-click, into a single unified environment.
Cloud-based MS telephony enables the connection of phone systems across multiple offices and unites teams across locations, breaking down geographical constraints and creating new cross-company collaboration opportunities.
✓ Microsoft Teams Telephony #5: All-in-one Cloud Capabilities
Team Telephony integrates with Microsoft 365 services such as SharePoint, OneDrive, and other Microsoft Office apps enabling collaboration in real-time.
✓ Microsoft Teams Telephony #6: Advanced Call Management
Microsoft Telephony offers call management features including forwarding, call routing, call transfer, voicemails, call queues, auto-attendants, call analytics and reporting to improve call handling.
TWC: Microsoft Gold Partner
Microsoft Teams Telephony Services Offered By TWC
Migration & Setup
Microsoft Teams Direct Routing
Contact Center Integration
Microsoft Diverse Solutions
What To Look For In A Microsoft Teams Telephony Partner
➣ In-depth Microsoft Teams Expertise: Microsoft Teams Telephony experts should have extensive experience in Microsoft products to help you avoid high investment costs and eliminate the complexity of your telephony installation.
➣ Verified Gold Partner: Your Microsoft Teams Telephony provider should be certified as a Microsoft Gold Partner, demonstrating expertise and proficiency in delivering superior solutions across the Microsoft product portfolio.
➣ Training Program: The Microsoft Teams Telephony services that you choose should guide your teams in effectively monitoring, managing, and supporting the platform for maximum utilization and benefits.
➣ Remarkable Track Record: Your Microsoft Teams Telephony experts should have an impressive history in cybersecurity and IT support. At TWC, we have a remarkable NPS score of 90 and we are proud of our experience working with over 300 clients across 400 cities and 23 countries. We hold the title of technology partners and “gold specialist” partners for Windows, Mac, Office 365, Cisco, AWS, OSX, Azure, and Google. We provide industry-leading SLA and guarantee an initial response time of 10 minutes. Moreover, we offer a written Warranty of Seamless Transition (WST) document, to minimize any potential risks to your business. With our exceptional voice solutions for Microsoft Teams Telephony services, we strive to be a reliable partner to your business.
Book a free Microsoft Teams Telephony session for your business
STEP 1: SCHEDULE A FREE CALL
Engage in a 30-minute conversation with our Microsoft Phone experts, where you can discuss your business goals and collaboratively customize your cloud adoption plan.
STEP 2: CHOOSE THE OPTIMAL SERVICE
We will present you with an overview of all the available Microsoft Teams Telephony packages and assist you in selecting the one that aligns with your end goal, requirements, and budget.
STEP 3: EVALUATE & MIGRATE
After evaluating your workflows and systems, we will create your cloud infrastructure and initiate the migration process according to your plan and schedule.
STEP 4: MONITOR & ACHIEVE RESULTS
Once your new system is seamlessly operational, you will witness improved outcomes and optimized workloads, while also benefiting from cost savings.
Microsoft Teams Telephony Services Pricing
What our Clients say about us.
Microsoft Teams Telephony services FAQ
What are Microsoft Teams Telephony services?
Do you need a phone number for Microsoft Teams Telephony?
Can Teams Phone replace desk phones?
Is TWC among the best Microsoft Teams Telephony providers in the UK?
Can I contact TWC IT Solutions anytime if I have a problem?
What PBX functionalities can Teams Phone support?
- IVR (Auto attendants)
- Call forwarding
- Call transfer
- Conference calls
- Call queues
- Music on hold
How can I get a quote from TWC?
Let’s grow your business together. CONTACT US NOW.
Other Microsoft Business Services we Offer
Microsoft Dynamics 365 Consulting
Microsoft Azure Consulting
Microsoft Azure integration services
Microsoft Teams Consulting
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